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phone", "29": "transfer fee charged", "3": "get physical card", "30": "getting virtual card", "31": "pending top up", "32": "transfer timing", "33": "declined transfer", "34": "card payment wrong exchange rate", "35": "cash withdrawal charge", "36": "passcode forgotten", "37": "top up failed", "38": "activate my card", "39": "card linking", "4": "request refund", "40": "card arrival", "41": "apple pay or google pay", "42": "card not working", "43": "cancel transfer", "44": "edit personal details", "45": "beneficiary not allowed", "46": "transaction charged twice", "47": "top up reverted", "48": "transfer not received by recipient", "49": "card delivery estimate", "5": "getting spare card", "50": "verify top up", "51": "topping up by card", "52": "transfer into account", "53": "terminate account", "54": "pin blocked", "55": "lost or stolen card", "56": "verify source of funds", "57": "country support", "58": "top up limits", "59": "balance not updated after bank transfer", "6": "failed transfer", "60": "pending cash withdrawal", "61": "top up by cash or cheque", "62": "contactless not working", "63": "declined card payment", "64": "exchange via app", "65": "reverted card payment?", "66": "age limit", "67": "top up by card charge", "68": "receiving money", "69": "pending card payment", "7": "disposable card limits", "70": "change pin", "71": "exchange charge", "72": "atm support", "73": "card payment fee charged", "74": "direct debit payment not recognised", "75": "cash withdrawal not recognised", "76": "verify my identity", "8": "card acceptance", "9": "unable to verify identity" }, "initializer_range": 0.02, "intermediate_size": 4096, "label2id": { "Refund not showing up": "20", "activate my card": "38", "age limit": "66", "apple pay or google pay": "41", "atm support": "72", "automatic top up": "10", "balance not updated after bank transfer": "59", "balance not updated after cheque or cash deposit": "19", "beneficiary not allowed": "45", "cancel transfer": "43", "card about to expire": "11", "card acceptance": "8", "card arrival": "40", "card delivery estimate": "49", "card linking": "39", "card not working": "42", "card payment fee charged": "73", "card payment not recognised": "22", "card payment wrong exchange rate": "34", "card swallowed": "23", "cash withdrawal charge": "35", "cash withdrawal not recognised": "75", "change pin": "70", "compromised card": "0", "contactless not working": "62", "country support": "57", "declined card payment": "63", "declined cash withdrawal": "13", "declined transfer": "33", "direct debit payment not recognised": "74", "disposable card limits": "7", "edit personal details": "44", "exchange charge": "71", "exchange rate": "17", "exchange via app": "64", "extra charge on statement": "27", "failed transfer": "6", "fiat currency support": "24", "get disposable virtual card": "12", "get physical card": "3", "getting spare card": "5", "getting virtual card": "30", "lost or stolen card": "55", "lost or stolen phone": "28", "order physical card": "2", "passcode forgotten": "36", "pending card payment": "69", "pending cash withdrawal": "60", "pending top up": "31", "pending transfer": "25", "pin blocked": "54", "receiving money": "68", "request refund": "4", "reverted card payment?": "65", "supported cards and currencies": "16", "terminate account": "53", "top up by bank transfer charge": "14", "top up by card charge": "67", "top up by cash or cheque": "61", "top up failed": "37", "top up limits": "58", "top up reverted": "47", "topping up by card": "51", "transaction charged twice": "46", "transfer fee charged": "29", "transfer into account": "52", "transfer not received by recipient": "48", "transfer timing": "32", "unable to verify identity": "9", "verify my identity": "76", "verify source of funds": "56", "verify top up": "50", "virtual card not working": "15", "visa or mastercard": "21", "why verify identity": "18", "wrong amount of cash received": "1", "wrong exchange rate for cash withdrawal": "26" }, "layer_norm_eps": 1e-05, "max_position_embeddings": 514, "model_type": "xlm-roberta", "num_attention_heads": 16, "num_hidden_layers": 24, "output_past": true, "pad_token_id": 1, "position_embedding_type": "absolute", "problem_type": "single_label_classification", "transformers_version": "4.57.1", "type_vocab_size": 1, "use_cache": true, "vocab_size": 250002 }